Your Security Is Our Priority

Why can’t I login?

If you are having problems logging in to your Virtual Office or eStore, please read below for an important security announcement.

If you still cannot login after following the below steps, please contact your QNET Global Support Centre (GSC) at [email protected].

What do I need to do?

To ensure the utmost security for your online transactions and personal information, QNET provides you with ongoing updates to our advanced online security protection procedures.

In order to ensure the highest standards of online security, your Virtual Office will not support potentially unsecure Internet browsers that have less than 128-bit Secure Sockets Layer (SSL) encryption. You must also allow ‘cookies’.

If your Internet browser does not support these industry standards, it increases your Internet security risk whenever your surf the Internet.

It is not as confusing as it sounds, and it is very easy to check which Internet browser you are using, and to make sure it supports the SSL security requirements.

Just click here to find out your browser security levels.

I don’t have the right Internet browser. How do I get it?

Here is a list of Internet browsers that will allow you to login to your Virtual Office safely and securely:

• Microsoft Internet Explorer (IE) 6.0 with high encryption pack
• Microsoft Internet Explorer (IE) 8.0 (include AOL 8 & 9) or above
• Mozilla Firefox 3.6 or above
• Safari 5 or above
• Opera (32-bit) 10.62 or above
• Google Chrome 6.0 or above

Other browsers are also available to download and use, as long as they support 128-bit SSL encryption.

NOTE: QNET accepts no responsibility for the consequences of downloading from the above links. They are provided in good faith as a matter of courtesy.